Legal
Privacy Policy
Last updated: July 2026
1. Information We Collect
We collect information you provide directly (name, email, payment info), information generated by your use of our services (usage data, device info), and information from third-party partners necessary to provide our wireless services.
2. How We Use Your Information
We use your information to provide and improve our services, process payments, send service-related communications, troubleshoot issues, and comply with legal obligations. We do not sell your personal information to third parties.
3. Information Sharing
We share information with AT&T (our network partner) to provide wireless service, payment processors to handle billing, and service providers who assist our operations under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your data for as long as your account is active and for a reasonable period afterward to comply with legal obligations. You may request deletion of your account and associated data at any time.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time. California residents have additional rights under the CCPA.
7. Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and support our marketing. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website. Continued use after changes constitutes acceptance.
10. Contact Us
For privacy questions or to exercise your rights, contact us at privacy@carsonwireless.com or through our Contact page.